Delivery Information

What are my delivery options?

Our delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.

Delivery optionDelivery timesDelivery cost
UK Saver 3 – 5 working days – if ordered before 9pm£3.99 per order
UK Next Day Delivery (postcode restrictions apply >)if ordered before 9pm Monday to Friday, 7pm on Saturday or before 5pm Sunday£4.99 per order
UK Saturday Delivery (postcode restrictions apply >)Order before 8pm Friday to receive on Saturday £4.99 per order
UK Sunday Delivery (postcode restrictions apply >)Order before 6pm on Saturday to receive on Sunday £4.99 per order
Republic of IrelandUp to 5 working days if ordered before 8pm£4.99 per order
EuropeUp to 7 working days.£6.99 per order
Turkey7 – 14 working days.£6.99 per order
USA & Canada Standard6 - 8 working days.£6.99 per order
USA Express2-3 working days.£12.00 per order
Canada Express2-3 working days. £30.00 per order
Australia Standardup to 8 working days. £6.99 per order
Australia ExpressUp to 4 working days.
(Express delivery may take longer in very remote areas)
£12.00 per order
New Zealand Standardup to 8 working days. £6.99 per order
New Zealand ExpressUp to 4 working days.
(Express delivery may take longer in very remote areas)
£9.99 per order
United Arab Emirates7 – 14 working days. £6.99 per order
Swedish StandardUp to 7 working days. £6.99 per order
Danish StandardUp to 7 working days. £6.99 per order
Norwegian StandardUp to 7 working days. £6.99 per order
Russian Federation Standard10 working days. £10.00 per order
Russian Federation ExpressUp to 8 working days. £15.00 per order
Rest of the World5 – 14 working days. £6.99 per order

Please note for Express Delivery:
If a PO Box is included in the address details, then the parcels will be automatically returned.
The times specified exclude weekends and bank holidays.
UK Next Day Delivery orders must be placed before 2:00pm on a Sunday night for delivery on Monday.
The delivery times shown are from the date of dispatch. A full postal address must be provided as we cannot deliver to PO Boxes.
Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel. For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.

BFPO (THE BRITISH FORCES POST OFFICE) DELIVERIES -

If you choose to have your goods delivered to a BFPO address please remember to enter your BFPO and code number e.g. BFPO 1234 into the postcode field. You must also select the Next Day delivery option at checkout to ensure there are no delays to your delivery.

For more information click here

Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel.

For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.

WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?

Depending on the value of your order, your boohoo parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.

Unfortunately, these charges are out of boohoo’s hands, and vary widely from country to country, so we’re unable to predict what your particular charges may be. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

UK SAVER DELIVERY - WHEN WILL I RECEIVE MY ORDER?

If you have chosen our UK Saver Delivery Service we aim to deliver your order within 5 days (excluding weekends and bank holidays) from the day your order was made (if placed before 9pm). Please do not worry if your order is not dispatched right away, all orders will be dispatched with enough time to be with you by the estimated delivery date. Although we do our very best to get your order to you within this time we cannot guarantee the date of delivery. *Please refer to the table below as a guideline only.

UK saver delivery
Order Date
(if ordered before 9pm)
Latest expected delivery date
(if ordered before 9pm)
MondaySaturday
TuesdayMonday
WednesdayTuesday
ThursdayWednesday
FridayThursday
SaturdayFriday
SundaySaturday

Please be advised that UK Saver Delivery is not possible over the weekend or on Bank Holidays.

UK Next Day Delivery – When will I receive my order?

UK next Day delivery (postcode restrictions apply)
Order DateLatest expected delivery date
Monday - Friday before 9pmNext working day
Monday - Friday after 9pm2 Working Days
Saturday before 7pmSunday
Saturday after 7pmMonday
Sunday before 5pmMonday
Sunday after 5pmTuesday

We are very sorry but we cannot offer Next Day delivery to the following postcodes:

AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days:

Channel Islands, Highlands & Islands of Scotland, Shetlands.

UK SATURDAY DELIVERY

UK Saturday delivery (postcode restrictions apply)
Order DateLatest expected delivery date
(if placed on a Saturday delivery service before 8pm on Friday)
Before 8pm on FridaySaturday
After 8pm on FridayThe following Saturday (+ 1 week)

Unfortunately, Saturday delivery is only available for UK deliveries. We are very sorry but we cannot offer Saturday delivery to the following postcodes:

AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3

UK SUNDAY DELIVERY - WHEN WILL I RECEIVE MY ORDER?

UK Sunday delivery (postcode restrictions apply)
Order DateLatest expected delivery date
(if placed on a Sunday delivery service before 7pm on Saturday)
Before 7pm on SaturdaySunday
After 7pm on SaturdayThe following Sunday (+ 1 week)

Unfortunately, Sunday delivery is only available for UK deliveries. We’re very sorry but we cannot offer Sunday delivery to certain postcodes. Click to see if you are eligible

Unfortunately, Sunday delivery is not currently available to the following postcodes:

A

AB(All)

B

B1 - 3, B40, B50, BA10, BD24, BD99, BH19, BN45, BN50 - 52, BN88, BN91, BN99, BT(All)

C

CA(All), CF30, CF99, CM0, CM24, CT3, CV36

D

DD(All), DE4, DE45, DG(All), DL6 - 13, DN38, DN39, DT6 - 8, DT10, DY14

E

E1W, E98, EC(All), EH23, EH34 - 38, EH43 - 46, EX10 - 13, EX15 - 24, EX31 - 39

F

FK14, FK17 - 21

G

G63, GL12, GL14 - 18, GL54 - 56, GL9, GU23, GU26 - 30, GU35, GU95, GY(All)

H

HR3, HR5 - 7, HR9, HS(All), HU2, HU11, HU12, HU18, HU19

I

IM(All), IP10 - 13, IP15 - 27, IV(All)

J

JE(All)

K

KA14 - 19, KA24 - 28, KA4 - 6, KW(All), KY8 - 10, KY13 - 16

L

L1, L2, L74, L75, LA10 - 23, LA8, LA9, LD(All), LL15, LL16, LL20, LL21, LL23 - 27, LL32 - 49, LL51 - 78, LN10 - 13, LN7 - 9

M

M17, M90, ML10, ML12

N

NE1, NE18, NE19, NE45 - 49, NE65 - 71, NG32, NG33, NN12, NN13, NP16, NP25, NR15, NR16, NR19 - 35

O

OX15 - 17, OX28, OX7

P

PA10 - 12, PA17, PA18, PA20 - 30, PA32 - 38, PA41 - 49, PA60 - 78, PA80, PA9, PE22 - 25, PE31 - 33, PE35 - 38, PH(All), PL1 - 20, PL22 - 35, PO30 - 41

R

RH14, RM20, RM4

S

S3, S32, S33, S98, SA19, SA20, SA31- 48, SA61 - 73, SA80, SA99, SK17, SN10, SN16, SN38, SN9, SO20, SO42, SO43, SP3, SP5, SP7, ST10, ST13, SW95, SY13 - 25, SY7, SY8

T

TA18 - 22, TD(All), TF13, TN17 - 22, TN28 - 31, TN36, TN5, TN7, TQ10, TR(All), TS12, TS13,TS14, TS15

W

W1(All), WC1 (All), WC2(All), WR10 - 15, WR8, WR99

Y

YO11 - 18, YO21, YO22, YO25, YO41 - 43, YO51, YO60 - 62, YO7, ZE1 - 3

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What delivery carriers do you use?

We use either Royal Mail or one of our other delivery partners.

What if no one is in?

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

Where do you deliver?

UK & Republic of Ireland

Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands.

We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 20:00 (8.00pm) in order to receive it in the next 7 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.

International Delivery Service

We deliver to over 200 countries worldwide and currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.

How can I track my parcel?

You can track your parcel’s journey here.