What are my delivery options?
Our tracked delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.
|Delivery option||Delivery times||Delivery cost|
|USA Standard ($30 and over)||Up to 8 working days.||$FREE||per order|
|USA Standard (orders under $30)||Up to 8 working days.||$4.99||per order|
|USA Express||1-2 working days.||$15.00||per order|
|Canada Standard||Up to 8 working days.||$9.99||per order|
|Canada Express||1-2 working days.||$30.00||per order|
|UK Saver||3 – 5 working days - if ordered before 9pm||$6.00||per order|
|UK Next Day Delivery||if ordered before 8pm Monday to Friday, 6pm on Saturday or before 2pm Sunday||$9.00||per order|
|UK Saturday Delivery||Order before 8pm Friday to receive on Saturday||$9.99||per order|
|Republic of Ireland||Up to 5 working days if ordered before 8pm||$6.00||per order|
|Europe||Up to 7 working days.||$9.99||per order|
|Turkey||7 - 14 working days.||$9.99||per order|
|Australia Standard||up to 8 working days.||$9.99||per order|
|Australia Express||up to 4 working days. |
(Express delivery may take longer in very remote areas)
|New Zealand Standard||up to 8 working days.||$9.99||per order|
|New Zealand Express||up to 4 working days. |
(Express delivery may take longer in very remote areas)
|United Arab Emirates||7 - 14 working days.||$9.99||per order|
|Swedish Standard||Up to 7 working days.||$9.99||per order|
|Danish Standard||Up to 7 working days.||$9.99||per order|
|Norwegian Standard||Up to 7 working days.||$9.99||per order|
|Rest of the World||5 – 14 working days.||$9.99||per order|
|Russian Federation Standard||10 working days.||$16.00||per order|
|Russian Federation Express||Up to 8 working days.||$24.00||per order|
Please note for Express Delivery:
If a PO Box is included in the address details, then the parcels will be automatically returned.
The times specified exclude weekends and bank holidays.
UK Next Day Delivery orders must be placed before 2:00pm on a Sunday night for delivery on Monday.
The delivery times shown are from the date of dispatch. A full postal address must be provided as we cannot deliver to PO Boxes.
Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel. For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.
For UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.
WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?
We’ll cover duty and tax costs on all orders. If your order is over $200 and you are charged duty and taxes, we will cover these fees too.
UK SATURDAY DELIVERY
Order before 8pm Friday to receive on Saturday.
Unfortunately, Saturday delivery is only available for UK deliveries. We are very sorry but we cannot offer Saturday delivery to the following postcodes:
AB (All), BT (All), DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), ML (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
UK SUNDAY DELIVERY - WHEN WILL I RECEIVE MY ORDER?
Order before 6.00pm Saturday to receive on Sunday.
Unfortunately, Sunday delivery is only available for UK deliveries. We’re very sorry but we cannot offer Sunday delivery to certain postcodes. Click to see if you are eligible
Unfortunately, Sunday delivery is not currently available to the following postcodes:
B1 - 3, B40, B50, BA10, BD24, BD99, BH19, BN45, BN50 - 52, BN88, BN91, BN99, BT(All)
CA(All), CF30, CF99, CM0, CM24, CT3, CV36
DD(All), DE4, DE45, DG(All), DL6 - 13, DN38, DN39, DT6 - 8, DT10, DY14
E1W, E98, EC(All), EH23, EH34 - 38, EH43 - 46, EX10 - 13, EX15 - 24, EX31 - 39
FK14, FK17 - 21
G63, GL12, GL14 - 18, GL54 - 56, GL9, GU23, GU26 - 30, GU35, GU95, GY(All)
HR3, HR5 - 7, HR9, HS(All), HU2, HU11, HU12, HU18, HU19
IM(All), IP10 - 13, IP15 - 27, IV(All)
KA14 - 19, KA24 - 28, KA4 - 6, KW(All), KY8 - 10, KY13 - 16
L1, L2, L74, L75, LA10 - 23, LA8, LA9, LD(All), LL15, LL16, LL20, LL21, LL23 - 27, LL32 - 49, LL51 - 78, LN10 - 13, LN7 - 9
M17, M90, ML10, ML12
NE1, NE18, NE19, NE45 - 49, NE65 - 71, NG32, NG33, NN12, NN13, NP16, NP25, NR15, NR16, NR19 - 35
OX15 - 17, OX28, OX7
PA10 - 12, PA17, PA18, PA20 - 30, PA32 - 38, PA41 - 49, PA60 - 78, PA80, PA9, PE22 - 25, PE31 - 33, PE35 - 38, PH(All), PL1 - 20, PL22 - 35, PO30 - 41
RH14, RM20, RM4
S3, S32, S33, S98, SA19, SA20, SA31- 48, SA61 - 73, SA80, SA99, SK17, SN10, SN16, SN38, SN9, SO20, SO42, SO43, SP3, SP5, SP7, ST10, ST13, SW95, SY13 - 25, SY7, SY8
TA18 - 22, TD(All), TF13, TN17 - 22, TN28 - 31, TN36, TN5, TN7, TQ10, TR(All), TS12, TS13,TS14, TS15
W1(All), WC1 (All), WC2(All), WR10 - 15, WR8, WR99
YO11 - 18, YO21, YO22, YO25, YO41 - 43, YO51, YO60 - 62, YO7, ZE1 - 3
What delivery carriers do you use?
We use either Royal Mail or one of our other delivery partners.
What if no one is in?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
Where do you deliver?
UK & Republic of Ireland
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 5 working days Channel Islands, Highlands & Islands of Scotland, Shetlands.
We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 20:00 (8.00pm) in order to receive it in the next 7 working days. Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.
International Delivery Service
We deliver to over 200 countries worldwide and currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.
How can I track my parcel?
You can track your parcels journey here.