UK returns are free and easy! We’ve gone paperless, you can return via our returns portal here
You have 28 days, from the day you receive it, to send something back. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.
Great news! We now offer a label-free returns service with Instant Returns at InPost Lockers. Create your return, scan your QR code and drop off at one of the lockers - available 24/7!
Click here to start a return or find out more.