UNFORTUNATELY WE ARE NO LONGER ABLE TO GUARANTEE DELIVERY IN TIME FOR CHRISTMAS.
CONTINUE SHOPPING WITH US AND ENJOY UP TO 60% OFF SALE!
What are my delivery options?
Our delivery services and charges are listed in the table below. Please select the option that is best for you at the checkout page.
|Delivery option||Delivery times||Delivery cost|
|Australia Standard||up to 8 working days. Maximum 15 items per order||$Free|
|UK Super Saver||Up to 7 working days – if ordered before 8.00pm||$FREE|
|UK Next Day Delivery||1 working day - if ordered before 6:00pm||$9.00|
|Republic of Ireland||7 working days if ordered before 7.00pm||$6.00|
|Europe||5 – 10 working days. Maximum 10 items per order||$11.00|
|Turkey||7 – 14 working days. Maximum 10 items per order||$11.00|
|USA & Canada Standard||6 - 8 working days. Maximum 10 items per order||$11.00|
|USA Express||1-2 working days. Maximum 10 items per order||$15.00|
|New Zealand Standard||up to 8 working days. Maximum 10 items per order||$Free|
|United Arab Emirates||7 – 14 working days. Maximum 10 items per order||$11.00|
|Rest of the World||5 – 14 working days. Maximum 10 items per order||$11.00|
For all other international deliveries there is a maximum of 10 items per order. We may change these restrictions from time to time.
BFPO (THE BRITISH FORCES POST OFFICE) DELIVERIES -
If you choose to have your goods delivered to a BFPO address please remember to enter your BFPO and code number e.g. BFPO 1234 into the postcode field. You must also select the Next Day delivery option at checkout to ensure there are no delays to your delivery.
For more information click here
Large orders may be subject to customs clearance, which can cause a delay to you receiving your parcel.
Please note, for UK and Republic of Ireland orders, these prices are constant regardless of the size of the parcel.
WILL I BE CHARGED CUSTOMS AND IMPORTS DUTIES?
USA - Orders under $200 USD will not be charged any customs or import duties. Orders $200 and over will be subject to customs charges, which must be paid by the customer.
Canada - orders under $18 CAD will not be charged any customs or import duties. Orders $18 and over will be subject to custom charges, which must be paid by the customer.
Australia - Orders under $1000 AUD will not be charged any customs or import duties. Orders $1000 and over will be subject to custom charges, which must be paid by the customer.
New Zealand - Orders under $400 NZD will not be charged any customs or import duties. Orders $400 and over will be subject to custom charges, which must be paid by the customer.
We’re sorry, but we cannot tell you what the cost will be, as this varies widely. For information on current charges, contact your local customs office.
UK SUPER SAVER DELIVERY - WHEN WILL I RECEIVE MY ORDER?
If you choose to have your goods delivered by UK Super Saver Delivery, we aim to deliver your goods within 7 working days (this excludes weekends and bank holidays) from the day on which the order was made when placed no later than 20:00 (8:00pm). Please note that we cannot guarantee that you will receive the goods within such estimated delivery times.
UK Next Day Delivery – When will I receive my order?
To receive your order the next day you must place your order by no later than 18:00 (6:00pm). However, please note there are some exceptions as explained below,
Orders placed after 6pm on Thursday but before 18:00 on Friday, will be delivered on Saturday.
Orders placed after 6pm on Friday but before 15:00 on Sunday, will be delivered the following Monday.
Orders placed after 15:00 on Sunday will be delivered the following Tuesday.
We are very sorry but we cannot offer Next Day delivery to the following postcodes:
AB (All), BT68, BT69, BT70, BT71, BT74, BT75, BT76, BT77, BT78, BT79, BT81, BT82, BT92, BT93, BT94, DD (All), DG (All), FK (All), IV (All), KA (All), KW (All), KY (All), PA (All), PH (All), TD (All), GY ( All), HS ( All), IM ( All), JE (All), TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days:
Channel Islands, Highlands & Islands of Scotland, Shetlands.
What delivery carriers do you use?
We use either Royal Mail or one of our other delivery partners.
What if no one is in?
A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.
Where do you deliver?
UK & Republic of Ireland
Our UK delivery service includes England, Scotland, Northern Ireland and Wales, together with the Channel Islands, IOM, IOW and the Highlands and Islands of Scotland. Please note for the Next Day Delivery service, the following areas may take 3 – 5 working days – Channel Islands, Highlands & Islands of Scotland, Shetlands.
We also have a Republic of Ireland delivery services and customers ordering for the Republic of Ireland should order no later than 20:00 (8.00pm) in order to receive it in the next 7 working days.
Please note that UK and Republic of Ireland deliveries can be made any time between 7:00am and 9:00pm. Please ensure there is access to the delivery address at all times during this period.
International Delivery Service
We currently offer an International Delivery Service which includes USA, Canada, New Zealand, Australia, United Arab Emirates and certain countries within Europe.
Due to individual country custom requirements we unfortunately do not deliver to the following destinations – Andorra, Canary Islands, Greenland, Gibraltar, Iceland, Norway, San Marino, Switzerland and Vatican City State. We apologise for any inconvenience caused.
How can I track my parcel?
You can track your parcel’s journey here.