boohoo UK returns are free and easy!
We’ve extended our returns for the festive period. All orders placed from the 2nd to 24th December 2019 can be returned up until 15th January 2020. Subject to our returns policy.
We hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 14 days from the date your parcel arrived.
Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken.
Great news! We now offer a FREE Collect+ returns service via over 5,500 local stores nationwide.
Click here to view our full Returns Policy.