Extended returns until January 20th 2024 on purchase before the 23rd of December.
Returns are FREE! We've gone paperless, you can return via our returns portal here.
You have 28 days, from the day you receive it, to send something back. Refunds will take up to 21 days from posting. For hygiene reasons, we cannot offer refunds on sex toys, fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place.
Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. If your items don’t make it back to us, you’ll need to open a dispute with the carrier.