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Customer Service

Update: As of 05/07/2022, we will charge £1.99 for returns. Returns are FREE for premier customers. Additionally, unless using the returns portal, customers are responsible for returns (including loss/damage) until we receive them. More Info

Customer Service Contact Us

Please include your order number when contacting us!

Please check our FAQ page for help with most queries.

We’re sorry but the Twitter customer service contact channel will no longer be available after 29th April. Any messages sent to us via Twitter after this date will not be responded to. Please get in touch with us using one of the below contact channels:


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